GFF Service Delivery Learning Program CoP

About SDLP


The Service Delivery Learning Program Community of Practice seeks to support efforts made in-country to maintain RMNCAH-N services in the context of the COVID-19 outbreak by deploying core capacities to address COVID-19 and particularly its impacts on the health and well-being of women, children, and adolescents; strengthening frontline service delivery; and addressing demand side constraints.

In this space you will be able to share best practices, connect with colleagues and have access to documentation and resources for the delivery of essential health services.

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COVID-19 Essential Health Services Policy Tracker

Learn more about PATH, a global nonprofit for improving pubic health, that collects, catalogs, and synthesizes government policy responses and other relevant information related to maintaining and adapting essential health services during COVID-19.| Download presentation


Continuing Essential Health Services During the Pandemic: Ethiopia's Experience

Countries are struggling to address the disruptions in the provision of essential health services due to COVID-19. Learn how the Government of Ethiopia is working with partners to ensure their continuation, including life-saving interventions for children. | Download presentation


Partnership for Evidence-Based Response to COVID-19

Partnership for Evidence-Based Response to COVID-19 (PERC) is a public-private partnership that supports evidence-based measures to reduce the impact of COVID-19 on African Union Member States. It collects social, economic, epidemiological, population movement, and security data from 20 African Union Member States to help determine the acceptability, impact and effectiveness of public health and social measures for COVID-19.| Go to site


Preparing for and responding to Covid-19’s ‘second hit’

While already sobering, Covid-19 mortality projections only account for a portion of morbidity and mortality we should expect from the current outbreak – patients directly affected by Covid-19. Largely missing from current discussions is the indirect impact on a much broader set of patients affected the epidemic – patients who will experience greater morbidity and mortality from a wide range of clinical conditions due to disruptions in the provision of health care and other essential services – what we are describing here as the ‘second hit’ of Covid-19.| Download paper


Last Mile Supply Chain - Mozambique

Starting in 2018, the LMSC (Last Mile Supply Chain) program in Mozambique has integrated private sector transporters into the public health system to deliver medicines, including vaccines, to health facilities in Zambezia, Tete, Nampula, Sofala and Inhambane provinces. This program, funded by USAID, is in support of a national strategy (PELF) that promotes the use of private sector 4PLs and 3PLs to enable higher health commodity availability. Monthly deliveries are now being made to over 50% of the country’s health facilities. Two 4PLs (Bolloré and Agility) are training and managing networks of local transporters in this new system which is being progressively transitioned to government management. | Improving Health Care for Communities at the Last Mile | A partnership about the Last Mile | Overcoming Delivery Challenges to the Last Mile


WHO published the Pulse survey on continuity of essential health services during the COVID-19 pandemic

Aug 27, 2020 

The World Health Organization (WHO) published a first indicative survey on the impact of COVID-19 on health systems based on 105 countries' reports. The survey results in this interim report can improve our understanding of the extent of disruptions across all services, the reasons for disruptions, and the mitigation strategies countries are using to maintain service delivery. Read more and download report

LiberiaLeveraging CWHs to support essential health services in Liberia

Aug 13, 2020 

Liberia developed a checklist for CHWs, refined for the context and content of COVID-19 to ensure CWHs continue their work in essential health service delivery, for example, identification of danger signs in children in the community. | View video

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Learning Resources

SDLP 1 Microlearning Resources
Keeping Clients
.............. Changing How Services
Are Delivered
.............. Change to Enable Necessary
Visits to Health Facilities
.............. How to Implement & Monitor
Changes in EHS

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SDLP 2 Microlearning Resources
Changes to Health Facilities
to Enable Necessary Visits
.............. Reducing Unnecessary Visits
to Health Facilities
.............. Creating Changes in
Health Systems

Go to resource

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Meet Your Colleagues

About SDLP Program

ENG - Go to Program

FRA - Aller au programme


October and December 2020​

Topical Deep Dives

Meetings with Country Ministers 




What is the Global Financing Facility?