Welcome to the Passenger Transport ITS Toolkit!
The Passenger Transport ITS Toolkit is part of a
comprehensive library of reference and capacity building
resources that have been prepared by the World Bank for
policymakers and senior technical managers in urban transport.
The Passenger Transport ITS Toolkit is part of
a public transport Toolkit suite that includes the Urban Bus
Toolkit and the Public Transport Fares Toolkit.
The objective of the Toolkit is to provide a basic
understanding of all aspects of Intelligent Transport
Systems (ITS) for urban passenger transport. The Toolkit is
a step-by-step guide that helps urban transport managers
and leaders plan, design, and implement ITS that can
improve the efficiency and attractiveness of the passenger
transport systems in their cities.
The Toolkit provides key information that will help leaders
and managers understand:
- The basic characteristics of ITS
- Assess the need for potential ITS applications
through careful evaluation of public transport
planning, management, and operations functions
- Identify ITS system inputs, outputs, information
processing, communications, and system
- Estimate initial ITS implementation and ongoing
operating and maintenance costs, and
Estimate potential ITS benefits
The target users for the Toolkit are policy and investment
decision makers in cities considering whether to introduce
or enhance ITS applications for urban passenger transport.
The focus of the Toolkit is on public transport. It does not
address the full domain of ITS applications for other
transport modes such as the private car or freight transport.
The applications covered in the Toolkit are based on an
initial needs assessment of the functions that are
applicable to the planning, delivery and use of public
transport systems. Issues related to fare collection systems
are covered in greater depth in Public Transport Fares
The Toolkit is based on field research conducted in 2011
and represents general international practice at that time.
However, ITS is a constantly developing sector, both in its
applications and its technologies. The interested reader
should examine the latest developments through links to
live sites that are provided in the website part of this Toolkit.
There is also a wide range of suppliers of the applications
and technologies. Each has their own website where more
information can be found.
The preparation of this Toolkit was managed by a World
Bank team consisting of Ajay Kumar, O.P. Agarwal, Sam
Zimmerman, and Georges Darido. The contents were
reviewed by Brian McCollom and Cathi Nussbaum.
The Toolkit was developed by IBIS Transport Consultants.
Brendan Finn, Ian Barrett, and Owen O'Reilly prepared the
editorial content and case studies. Roberto Battista and
Stanislav Cmakal designed and constructed the website.