Training of Assessors (ToA): Evaluating Trainer Effectiveness

    Target Audience

    This course is developed for those who wish to augment their skills in assessment of trainers. Managers with direct responsibility for training programs and administrators with indirect responsibility for training may also find this course useful.


    Participants for this course should have completed Business Edge® Training of Trainers (ToT): Facilitation Skills or equivalent.

    Course Objectives
    Upon completion of this course, you should be able to:
    • Define assessment
    • Analyze standards to identify skills, knowledge and attitudes required
    • Identify and use the rules of evidence
    • Select appropriate methods of assessment for given competencies
    • Apply principles of assessment
    • Describe differences between being a trainer and an assessor
    • Identify ways in which assessment outcomes can be influenced
    • Conduct assessments professionally by following Business Edge®’s approaches and methods
    • Give feedback in a professional manner
    • Make decisions about competency
    Classroom-based course
    The classroom-based workshop uses an interactive methodology in order to engage participants actively in the learning process. During the course, your trainer will act as both instructor and facilitator, using a variety of learning methods to help you and your fellow participants share experiences and learn through participation in activities such as group discussions, case studies, role-playing, and games. At the same time, you will be guided in how to apply skills learned to an actual trainer assessments.

    Distance-learning course

    Available soon

    This course is a prerequisite for those who serve as assessors on behalf of training partners or clients to fulfill internal verification requirements of the Business Edge® program. It is also a prerequisite for those seeking accreditation as a Certified Business Edge® Master Trainer.
    • Introduction to the course
      • What is TIA?
      • Why do TIA?
      • Benefits of TIA
      • Five key steps of TIA
    • Concept of assessment: What is it?
      • Relationship between skills, knowledge and attitudes and competency
      • Relationship between competencies and standards
      • The Business Edge® trainer assessment standard
      • How standards affect assessment
        • Norm vs. criterion-based standards
      • The application of Business Edge® standards
    • Collecting evidence: What to look for?
      • What is evidence? What is good evidence?
      • Rules of evidence: Relevance, currency, authenticity and sufficiency
      • Using evidence in decision-making
    • Methods and principles of assessment: How to conduct assessments?
      • Assessment methods
      • Questions in assessment
      • Principles of assessment: Validity, reliability, fairness and flexibility
    • Role of the assessor: Who does it?
      • Comparison of assessor and trainer roles
      • Dealing with bias
      • Skills required of an assessor
    • Conducting assessments: Putting it all together
      • Determining competency
      • Giving feedback
      • Dealing with negative reactions to an assessment
      • Achieving consistency in assessments
    Course Duration

    1.5 - 2 day workshop (depending on number of participants attending)