Influencing

    Target Audience

    The Influencing course is for managers and team leaders working in small and medium enterprises. Day to day, they have to coordinate with supervisors, colleagues, subordinates and customers to achieve their objectives. As managers, the skill to influence others to get expected results is very important and necessary.


    Course Objectives
    At the end of this course, participants will be able to:
    • Recognize the nature and meaning of the ability to “influence” in the role of a manager.
    • Influence through the development and usage of your potential “power”.
    • Use suitable strategies, skills and tools to influence others.
    Content
    • Introduction to the workshop
    • Session 1: Influence and the role of a manager
      • The ability to influence and the power of managers
      • The nature of influence
      • Factors that create influencing power
    • Session 2: Creating influence by using power
      • Positional power and personal power
      • Techniques to enhance power
    • Session 3: Supporting tools and skills
      • Persuading principles
      • Assertiveness
      • Build rapport
      • Using politicking resources
    • Session 4: Influencing strategies
      • Retribution strategy
      • Reciprocity strategy
      • Reason strategy
    • Concluding remarks, action planning and wrap-up
    Course Duration

    2 days (14 hours)


    GO BACK TO PERSONAL PRODUCTIVITY SKILLS


    GO BACK TO COURSES FOR BUSINESS MANAGERS