Managing Changes

    Target Audience

     

    The Managing Changes course is designed for managers of SMEs who wish to implement change projects aimed at improving the efficiency or effectiveness of their organization.

     

    Course Objectives
    This course aims to help participants achieve the following objectives:
    • Describe the nature of change.
    • Explain the role of managers in planning and implementing change.
    • Explain how to plan for a change project.
    • Explain how to run a persuasion campaign to implement a change project successfully.
    • Practice skills and techniques that are essential in the implementation process.
    Content
    • Introduction to the workshop
    • Session 1: Change and the role of managers
      • The nature of change
      • The role of managers in change management
    • Session 2: Planning for change
      • The six step model for the change planning process (steps 1,2,3)
      • Session 2: Planning for change (continued)
      • The six step model for the change planning process (steps 4,5)
      • Activities and tools for each step of the process
    • Session 3: Implementing change successfully
      • Persuasion campaign
      • Persuasion skills and practice
      • Resistance and strategies to deal with resistance
      • Monitoring, evaluating
      • Success factors
    • Concluding remarks, action planning and wrap-up
    Course Duration

    2 days (14 hours)


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