Using Information for Decision-Making

    Target Audience

    The Using Information for Decision Making course is designed for SME owners, managers and team leaders who have to use information to make decisions in their daily work. Specifically, their daily tasks relate to forecasting and planning, and in addition, daily business operations that involve teams and working processes.


    Course Objectives
    Upon completing this course, participants will be able to:
    • Determine when to use a structured decision making process.
    • Identify information relevant to specific decisions.
    • Identify sources of relevant information and methods to collect it.
    • Apply a structured decision-making process and some common tools for decision-making and information-collecting.
    Content
    • Introduction to the workshop
    • Session 1: Decision-making process and information collection
      • Nature of decision: What they are and when they are needed
      • Structured decision-making
      • Information collection
    • Session 2: Tools in decision-making and information collecting
      • SWOT
      • Decision Tree
      • Pareto
      • Flow chart
      • Force field analysis
    • Concluding remarks, action planning and wrap-up
    Course Duration

    1 day (7 hours)


    However, if needed, the course may be extended to 540 minutes (or 1.5 days) to provide more time for participants to become familiar with the tools and practice using them.


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