This program targets participants who are owners and managers of small and medium hotels that have passed the survival stage, but don’t yet have a well-established internal systems and procedures.
Particular focus will be given to owners and managers of medium-sized hotels with 20-60 rooms. For the purposes of this initial program, the manager is not necessarily assumed to be the owner of the establishment.
|Upon completion of this course, participants should be able to:|
1.5 days (10.5 hours)