According to the World Bank Group, in the paper "Public Transport service optimization and system integration"
The lack of integration in the public transportation system has long been a major complaint in passenger satisfaction surveys. To reach a destination, for example, a rider is often forced to take multiple routes, each with different schedules and transfer stations but without coordination on passenger information. As a result, the rider may have to take a long walk to make transfers and pay multiple fares. It also creates overlapping services and discourages ridership, according to the paper.
“Public transport runs efficiently when it operates as a seamless, integrated system. This is particularly important in fast-urbanizing economies such as China and India, where public transport must increasingly compete with privately-owned cars,” said Ke Fang, a lead urban transport specialist of the World Bank and co-author of the paper.
Last month, Ivan Jaques Goldenberg shared that Mexico City is the most congested city in the world, according to TomTom Traffic Index Bangkok, Istanbul, Rio de Janeiro, and Moscow complete the top 5.
See the full list here TomTom Traffic Index
How can Mexico leverage international good practices to improve its public transit system?