How can digital financial services providers build viable cash-in/cash-out agent networks in rural areas? Remote areas pose special challenges for providers, as low population densities often mean low transaction volumes and weak incentives for businesses to serve as agents. As described in a new CGAP publication, “Agent Networks at the Last Mile" (2019), digital financial services providers are finding new ways to tackle this challenge around the world.

In this webinar, author Emilio Hernandez will discuss key findings from our global research, focusing on emerging business models and innovations of interest to financial services providers. A panel of financial services executives will weigh in, sharing their experiences with agent networks in Africa and Asia. (A separate webinar will focus on lessons for policy makers and regulators working to promote rural agent networks.)

For more information, visit: https://www.cgap.org/events/agent-networks-last-mile-role-financial-services-providers