Summary: An Impact Story is simple, emotional, human, relevant, enables to audience to self-identify, results in repetition, behavior change, and lasts long past the original telling Impact Stories ar...
Summary: Knowledge Silo Breakers (KSBs) are Communities of Practice in the WBG. The KSB Impact Framework is used to assess the “maturity” of any given Community of Practice, and to provide a menu of i...
Summary: Community Health Metrics are quantifiable measures that are used to track and assess the health of a Community in terms of how active it is, how it is evolving, and other inward-looking aspec...
Summary: Community Impact Indicators are used to demonstrate how effectively a CoP is achieving its strategic objectives which align to its Shared Value. Being able to report on Community Impact Indic...
Summary: Personas are archetypes or fictional characters with goals, values, fears, challenges and desires who best represent the profiles that you want to include in your Community. Personas help you...
Summary: Segments identify key groups of members based on specific characteristics. Segmentation helps you target the groups and the needs of the individuals in those groups who are most important to ...
Summary: Smart growth is a decision: a decision to grow or not grow a community. Growth can be appropriate or not depending on the maturity of a community, member needs, and the community’s goals. If ...
Summary: Event planning is the process of organizing and executing a Community Event, that is a time-limited community activity Community Events play an essential role in the growth and development of...
Summary: A report on a Community of Practice is a statement of how well or how not so well the Community is doing. Reporting on the Community is important because it celebrates the success of Communi...
Summary: Social content is content that is more likely to encourage people to interact with others about the content, and more likely to share that content with others. Creating content that is social...
Summary: Content for Communities of Practice can take many forms but its key characteristics are that it is relevant and of value to the members of the Community. Content is king for Communities of Pr...
Summary: An Action Plan Calendar is a list of activities that the community is going to conduct, coordinate or participate in, displayed in calendar format. An activity without a due date is just an a...