Summary: A community roundtable is a highly interactive type of meeting to gather community members and facilitate a conversation in which members share what they are working on and solve problems tog...
Summary: A Community Event is any kind of a community activity that brings together all members, or a subset of members together, physically or virtually, for a predetermined amount of time to meet, c...
Summary: Staging engagement is a foundational tactic to spark online engagement and get over the hurdle of members not participating in online discussions or other community activities Active discussi...
Summary: Member Engagement is an umbrella term for anything and everything you do within your Community to engage the Community’s members, facilitate relationships, and build a sense of community Havi...
Summary: Personas are archetypes or fictional characters with goals, values, fears, challenges and desires who best represent the profiles that you want to include in your Community. Personas help you...
Summary: Segments identify key groups of members based on specific characteristics. Segmentation helps you target the groups and the needs of the individuals in those groups who are most important to ...
Summary: Smart growth is a decision: a decision to grow or not grow a community. Growth can be appropriate or not depending on the maturity of a community, member needs, and the community’s goals. If ...
Summary: An Online Discussion is an asynchronous conversation between community members that takes place in written form, on your community’s online platform. Online Discussions can be a valuable col...
Summary: Event planning is the process of organizing and executing a Community Event, that is a time-limited community activity Community Events play an essential role in the growth and development of...
Summary: The Core Group consists of members who are the most interested in (and often most passionate about) the Community. Having a Core Group is important for joint development, to include members’ ...
Summary: Member Onboarding is the process you design to help welcome new members to your Community. Put yourself in your members’ shoes and design the onboarding process in a way that is welcoming an...
Summary: A Community Pitch consists of a few sentences that explain what a Community does and why it is important to its potential members or sponsors. Time is of the essence when creating a Communit...